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Pokiez casino: depositing is made as convenient as possible and protected by all the rules

When depositing and withdrawing funds at pokiez casino login there is nothing to complain about. All common deposit methods are offered with no fees:

  • Visa / Mastercard
  • bank transfer
  • Instant banking
  • Trusted
  • Skrill
  • Neteller
  • ecoPayz
  • Euteller
  • Zimpler
  • EPS
  • Wire bridle
  • PaysafeCard
  • Instadebit

The duration of the payment depends on the payment method. Processing time in pokiez is one day, money transfer takes up to 7 working days. In general, for example, payments via Neteller, Skrill and Trustly will appear in your account within 3 business days, payments via credit card – within 6-8 business days, and payments via bank transfer and Instadebit – in 8-10 business days.

 

Ease of Use at Pokiez Casino

Pokiez casino login is very simple and straightforward. The design is “magical”, very attractive and not cluttered. The menu navigation is built logically and clearly structured. With all promotions there is a separate area , so you do not miss any offer. The help area is always clearly visible and already answers many questions. In addition, customer service is never hidden and easy to find.

Although almost all games can be tried in play money mode at most other casinos , not all games are activated at pokiezcasino. Only gradually will you be able to try out more games. Although unusual at first, it can also make it all a bit more varied and exciting.

The “About Us” section is quite narrow, but it also describes important things such as security, data protection, addiction prevention and customer service. The terms and conditions, withdrawal rules and bonus rules are also clearly visible, not hidden. All in all, a very neat website with the most important information and contact options.

 

Pokiez Casino – Guest Care and Support

Pokiez casino login offers all contact options :

 

  • Live chat
  • email
  • Phone

The customer service at pokiez is open 7 days a week from 06:00 GMT to 23:00 GMT and is advertised under the slogan “CARE” – “Customers are everything” ! And indeed, in our test customer service was very competent and friendly. First of all, chat is a very good way to get answers quickly and easily.

The chat function is very easy to find and can be found in the desktop version in the top right corner or directly in the menu on your mobile device. We only have one little thing to complain about, and that is that the start page of the chat is only displayed in English. However, once you connect to a staff member, the chat is available in Australia.

The Help Center and Frequently Asked Questions already deal with many questions in detail. Here, all questions about games, bonus conditions, and deposits and withdrawals are dealt with in detail and clearly and understandably.

 

Pokiez casino – Player Protection

The Responsible Gaming section is located in the footer of the website. Here you will find all the important information about player protection, as well as a questionnaire with 12 questions about gambling activity. They attempt to assess the risk of gambling addiction. In this area you will also find a detailed explanation and additional links that can help if you suspect increased risk.

Deposit limits can be set on a daily or weekly basis. You can set these limits yourself in the player lobby. The lower limit is changed immediately and the higher limit only after 7 days.

The pokiex customer service team is trained in the CPD-certified GamCare training program and helps identify risks. “Cool down phase” and self-exclusion from the game is possible at any time.